FTS Academy

Terms of Service

Welcome to FTS Academy E-Commerce Website (the “Site”). FTS Academy provides this Site as a service to its customers. Please review the following terms carefully that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
The FTS Academy reserves the right, at any time, to modify, alter or update these Site Terms, and you agree to be bound by such modifications, alterations or updates. You should visit this page periodically to review the terms of your use even if you may �bookmark� a particular section of this Site.

Site Content

The FTS Academy will make every attempt to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).  We apologize for any inconvenience this may cause you. If you are not completely satisfied with your The FTS Academy purchase you may return it with your invoice to an FTS Academy store or by mail. Please see our Return & Exchange Policy under Customer Service for details.

The Web Site and all its Contents, including illustrations, photographs, product, images, video clips, logos, graphics, button icons and written and other materials images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by The FTS Academy The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by The FTS Academy
The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than the purchase of merchandise from this Site) use by the users of this Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

User Comments, Feedback, Postcards And Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to FTS Academy on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the FTS Academy ‘s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to FTS Academy of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, FTS Academy will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. FTS Academy is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. Please review our Privacy Policy.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Merchandise Availability   

FTS Academy prides itself in providing exclusive, quality merchandise. Availability of merchandise may vary from the FTS Academy Store and on The FTS Academy . Some featured items may be available only in limited quantities or only while supplies last. Once an item is out of stock, we will attempt to remove the item promptly from display on The FTS Academy . Display of an item on The FTS Academy is not a guarantee that the item is currently in stock or that it will be available on our website when you visit again. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact our Customer Service at 1 (800) 680-1137 or support@ftsacademy.com  We will make every effort to fulfill your requests whenever possible.
We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer that we believe would violate any of our business practices, applicable laws or policies. We also may require verification of information prior to the acceptance and/or shipment of any order.

Product Information

The FTS Academy products displayed at the Site are available in our store as well. The prices displayed at the Site, however, are quoted in U.S. Dollars first and are valid and effective throughout the world.
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on this Site. Please call us at 1 (800) 680-1137 for any further assistance with our products.

Standard Return Policy

At FTS Academy , our goal is to ensure your complete satisfaction with your purchase. However due to the nature if our Courses, all sales for Online Certifications, Video Instructions and Course Tests/Quiz Modules are final.

Seminars and Classes

For our Seminars and Classes, a refund can be applied for no later than 14 days prior to the date of the Event. In order to seek a refund you will have to follow send us an email to payments@ftsacademy.com with the following information.

  • Name of the Seminar/Class
  • ID Number of the Seminar/Class
  • Brief explanation for your cancellation*
  • * This is optional, but will help us in evaluationg our structure and process.

If conditions are not met, FTS Academy reserves the right to refuse the refund or to charge a small fee of 15% for emrgency case beyond the 14 day prior window.

i.e. we will refund the money minue 15%

Links To Other Web Sites And Services

The FTS Academy may contain links to other websites other than our own. The FTS Academy does not assume any responsibility for their content, nor should it be implied that The FTS Academy endorse for the linked websites. FTS Academy provides the links solely for the convenience and information of its Site users.


The FTS Academy  provides the materials on this site “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.  The FTS Academy expressly disclaims any duty to update or revise the materials on this site, although The FTS Academy may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that The FTS Academy shall not be liable for any damages or any kind related to your use of this site.

We are an approved Category A provider by The Board of Professional Counselors and Therapists (BOPC) under The Department of Mental Health and Hygiene (DHMH) in the State of Maryland. Due to the Large Volume of State Licensing Agencies and the frequent changes these agencies make to their Rules and Regulations surrounding License Renewal and CEU acceptance, you should inquire if they will accept online courses offered by a CEU Provider that has been pre-approved by one of the Major State ‘Related’ Agencies for Category A courses.  Most online courses are considered Category B and are accepted by most states. Please do your due diligence.


You agree to defend, indemnify and hold The FTS Academy harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.


Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting FTS Academy ‘s products and services available in the United States and Canada. This Site is controlled and operated by FTS Academy from its offices in Pomona, California. This Agreement shall be construed in accordance with the laws of the State of Maryland, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of Maryland.


These terms are effective unless and until terminated by either you or The FTS Academy . You may terminate this Agreement at any time. The FTS Academy also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in FTS Academy LLC’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or The FTS Academy , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.

Effective as of February 23, 2014